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Popular Social Media Platforms

Social media has become a critical platform for political parties and individuals who want to collect data or sell their products and services to a wider market, especially in the wake of the Covid-19 pandemic. Customers are shifting from the in-store shopping experience to online ordering and home deliveries. Each marketing department within a company needs to develop a working social media marketing strategy if they aim to retain their regular customers and reach a larger target audience for their messages or products.

Political parties and marketing managers need to know which social media platform they should incorporate in their marketing strategies; hence, this article will focus on some of the most popular social media platforms to help an organization or individuals achieve their social media marketing goal.

Facebook

Facebook is the world’s largest social media platform with a monthly active user base of over 2.7 billion people. The platform is also the most developed in paid social marketing, with 18.3% of adults in the United States making a purchase through the platform in 2020. Facebook is a social network that helps users keep in touch with family, friends and get up-to-date news and information through various forms of shared content, including texts and videos. Countries with the most active users include India (290 million), the US (190 million), and Indonesia (140 million). E-commerce, entertainment, gaming, consumer goods, telecom, and financial services are some of the industries that rely on Facebook for their marketing and customer service needs.

YouTube

YouTube is the second largest social media app with an active monthly user base of more than 2.2 billion. Many people view YouTube as a video platform; however, it’s one of the most preferred marketing platforms for marketers and political parties since one can run ads in the middle or before a video plays. This channel is ideal for brands with their own YouTube channels since one can post information on where the next political rally will be held, interviews, or question and answer sessions. From the channel, one can also read through customer feedback reviews which aid in further product development.

WhatsApp

Statistics show that people are more likely to open text messages or SMS than emails. WhatsApp comes in as the number three most preferred marketing social media platform. WhatsApp has an active monthly user base of over 2 billion people, and it’s ideal for customer service and retention since WhatsApp messages are free to send. Hence, more customers are likely to contact an organization through the platform instead of sending emails text messages. In 2014 Facebook purchased WhatsApp, and the introduction of the WhatsApp for Business app has helped businesses streamline customer service and create Instagram and Facebook ads easily, allowing users to contact companies directly on the WhatsApp platform leading to more conversions.

Published inSocial Media